30-Day Satisfaction Guarantee

We stand behind every product we sell. If you're not completely satisfied, we'll make it right.

Eligible for a Full Refund

• Item arrived damaged or defective
• Item lost in transit and never delivered
• Wrong item received

Eligible for Exchange or Store Credit

• Changed your mind within 30 days of delivery
• Item must be unused and in original packaging

Not Eligible

• Requests made more than 30 days after delivery
• Items that have been used, damaged by the customer, or are missing parts

How to Request a Return

Email us at support@kepthome.co with your order number and reason for the return. We'll respond within 24 hours with next steps. If your item arrived damaged, please include a photo so we can resolve it quickly.

Refunds are processed within 5–7 business days of approval and returned to your original payment method.